Contact HongSuDa

Contact Us

Contact sales for shipping quotes and the business contact for partnerships. Track shipments online; contact your original booking channel for order or after-sales support.

Tracking & support

Use online tracking for shipment updates. For existing orders or after-sales support, contact your sender or original booking channel.

Track a shipmentWeChat customer service is being prepared. Please use online tracking for now.

Direct Contact

Sales contacts and business partnerships

Contact the sales team below for quotes and shipping advice. JERRY's head-office phone and email are for business discussions only and do not handle tracking, after-sales or other requests.

Partnership

Global Partnership

We welcome licensed customs, warehousing, fulfillment, last-mile delivery and trucking partners for long-term destination-country service cooperation.

This phone number and email are for business enquiries only. Tracking, delivery follow-ups, after-sales and other non-business requests are not handled here.

Sales Contacts

Sales contacts

Use email for formal inquiries. On WeChat, search the same mobile number; click the WeChat button to copy it.

Service Routing

Use the right channel for partnerships, shipping quotes and existing orders.

Contact sales for shipping quotes and the business contact for partnerships. Use online tracking for shipment updates. For order issues or after-sales support, contact the platform, seller or carrier you originally booked with; business contacts do not handle these requests.

China clients

Phone / WeChat / Client Center

Contact the sales team for quotes and shipping advice. Follow up existing orders through your original sales contact or the Client Center.

Overseas clients

Email / WeChat / Phone

Contact sales for shipping quotes. Overseas logistics providers and partners can use the business partnership contact.

Shipment issues

Tracking assistant

Check tracking online first. For delays, customs holds, failed deliveries, returns or address issues, contact your original booking platform, seller or carrier.

Partnership

Customs / Warehouse / Delivery

Licensed customs, warehousing, last-mile delivery and trucking partners can submit cooperation proposals by email.